PI Academy Privacy Policy
Last updated: 9 October 2026
Introduction
At PI Academy (part of Performance Interpreting Ltd), we are committed to protecting your privacy and handling your data with care and transparency.
1. Who we are
PI Academy is operated by Performance Interpreting Ltd, a company registered in England and Wales, company number 10684652. Our registered office is Onega House, 112 Main Road, Sidcup, DA14 6NE. We are registered with the Information Commissioner's Office (ICO), registration number ZA912087, and are the data controller for the personal data described in this policy. You can contact us about this policy or your data at admin@performanceinterpreting.co.uk.
2. What information we collect
When you sign up for a course, join a waitlist or contact us, we may collect: • Your name • Your email address • Your course preferences • Any access needs or information you voluntarily provide
3. How we use your information
We use this data to: • Confirm your bookings and send event details • Notify you if a waitlist place becomes available • Respond to your messages or questions • Share updates about relevant future training (if you've opted in) We do not sell or share your personal data with third parties.
4. Your rights under GDPR
You have the right to: • Access the data we hold about you • Request that we correct or delete your data • Withdraw your consent at any time
5. How we store your data
All personal data is stored securely using password-protected tools and services. Only authorised members of our team have access to this information. We retain your data for up to 12 months after a course unless you've requested to stay informed about future training.
6. Cookies
This website does not set any cookies and does not use any tracking or analytics tools. Booking and form steps that take place on Ticket Tailor and Tally may set their own cookies once you leave our site for theirs. See their respective privacy policies for details.
7. Who we share data with
We use the following service providers (data processors) to run PI Academy, who only process your data on our instructions: • Vercel — hosts this website • Resend — sends emails from our contact form • Ticket Tailor — handles course bookings and payments (off-site, on tickettailor.com) • Tally — powers some of our forms (off-site, on tally.so) We do not sell your personal data to anyone.
8. Contact us and complaints
To access, update or delete your personal data, please fill out our contact form or email admin@performanceinterpreting.co.uk. We respond to data requests within one month, as UK GDPR requires. If you're having any issues or need urgent assistance, you can also email us via the form. If you're unhappy with how we've handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint.